About Pre-order / Pre-order item shortage arrangement
All“pre-order”item(s) is on reservation basis, no amendment, cancellation or refund request will be accepted after pre-order payment completed.
The actual quantity obtained from the manufacturer/Supplier might vary from the total number we have ordered, We will contact the customer(s) who are not able to get the item that they wanted.
Final release date of the pre-order item(s) is solely determined by the manufacturer/Supplier; the actual delivery time would also be affected by the logistic service operator(s), we appreciate your understanding as these factors are beyond our control. Follow up action will take place in case the pre-ordered item could not be dispatched within 9 months after its official release date.
Pay attention before order:
This product is brand-new. We(Misutabai TOY), as reseller, cannot fully guarantee any defects / imperfections including but not limited to scratches, imprints, uneven paint etc. is/are produced during the manufacturing or packaging stage. We cannot contact the manufacturer and provide any after-sales. Once payment has been made and accepted, it means you are fully understood our terms and conditions as well as purchasing related policies.
Packaging Box / outer box of the product is for protection only. Dents or scratches on the packaging box / surface caused by any reasons would NOT BE included and considered as transaction cancellation or objection for refund.
本店所售商品為全新。我們(Misutabai TOY), 作爲轉售店, 不能完全保證原廠生產/包裝時產生的瑕疵，包括但不限於劃痕、印記、漆面不均勻等。對於原產品之瑕疵，請恕無法聯繫廠家及提供任何售後服務。已完成訂購及付款程序，即表示你已明白本公司之購物條款及政策。
Above product may be sold out at any time, affected customer will be contacted for further communication. Should you have any queries, please do not hesitate to contact us.
WE appreciate your patronage at Misutabai TOY.