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Terms and Conditions

Terms and Conditions (Please read before you PAY)

It is the customer’s responsiblity to enquire about the terms andconditions applicable.

All article(s) purchased is/are final, return, refund & exchange will not be accepted
we appreciate your patronage at Misutabai TOY.



Pay attention before order:

We cannot fully guarantee that the defects such as scratches, imprints, uneven paint etc. is/are produced during the production/packaging of the factory .

Since we are resellers, we cannot contact the manufacturer and provide any after-sales.

Packaging Box /Outer Box of the product is for protection only. Dents or scratches on the packaging box surface caused by delivery are not included in the Exchange & Refund policy.



同時商品的包裝盒/外盒僅供保護, 環球送貨引起的包裝盒表面的凹痕或划痕不包含在“換貨和退款”政策中。

Above product may sold out during pre-order or stock limited, we will refund when it happened. Should you have any queries, please do not hesitate to contact us.


We are registered company in Hong Kong,

1,We provide Purchase Service to our customers only.

2,Our role is act as the buying agent. We are purchasing on customers' behalf from worldwide.

All products purchase from Official Stores in Japan or Worldwide.

All official shop receipt / invoice / delivery notice will NOT provide or show to customer. 

All of our products will be shipped from Japan / Hong Kong to Worldwide customers directly.

1. 在代購交易中, 本店鋪的角色是環球代購中介, 只屬提供代購服務。
2. 由於商品由全球當地零售商直接購入, 並非透過品牌代理購入。
因此商品被視為平行進口貨品 (俗稱”水貨”)
3. 由於每次代購均視乎客戶個人喜好, 本店鋪只為客戶提供代購服務。
本店鋪並非以品牌代表身分出售商品, 因此本公司對代購商品的品牌之商標, 版權及授權並不存在任何法律責任。
4. 我們不會提供商品原本購物的商店發票/收據/送貨單於客人。

Good buyer & seller environment in website:

We hope everyone can be serious and happy to trade with us.
Should you have any queries, please do not hesitate to contact us, we will try our best to reply as soon as we can.
As our role is act as the buying agent, so we do not have any legal liability for consent, copyright and trademark. 
In case of any discrepancy between the English version and Chinese version of the contents in this area schedule, the Chinese version shall prevail.

如果閣下因使用"轉數快", "支付寶 香港/國內QR CODE" 或 "國際銀行轉帳服務" 而沒有轉帳成功/取消訂單,

How do you be list in store BLACKLIST?
If you select payment as "FPS" , "ALIPAY QR code" or "international bank transfer" and cancel the order
Or you cancel the order for any personal reasons without understanding the above terms and conditions. ,
you will be BLACKLIST in our store.