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Return Policy

Refund & Exchange 
客戶有責任查詢適用的退款和換貨條款和條件。 所有購買的物品都是最終的,不接受退貨、退款和換貨, 感謝您對Misutabai

It is the customer’s responsibility to enquire about the terms and conditions applicable..All article(s) purchased is/are final, return, refund & exchange will not be acceptedwe appreciate your patronage at Misutabai E-shop.

如發現產品和訂單內容不符 (The product is found to be inconsistent with the order content)

If you find any problems with the goods, please email the order number, registered name and phone number to within 7 working days from the date of receipt to contact us for follow-up.

預訂BE@RBRICK 香港行貨因缺貨而需要退款安排: 

我們會跟您聯絡索取轉數快編號FPS ID退款.
如使用信用卡: 我們會直接退回該信用卡。


預訂貨品之確實販售日期乃取決於供應商/生產商最終發行決定; 另亦受制於物流服務提供者之派送效率,

About Pre-order / Pre-order item shortage arrangement

All“pre-order”item(s) is on reservation basis, no amendment, cancellation or refund request will be accepted after pre-order payment completed.

The actual quantity obtained from the manufacturer/Supplier might vary from the total number we have ordered, We will contact the customer(s) who are not able to get the item that they wanted.

Final release date of the pre-order item(s) is solely determined by the manufacturer/Supplier; the actual delivery time would also be affected by the logistic service operator(s), we appreciate your understanding as these factors are beyond our control.  Follow up action will take place in case the pre-ordered item could not be dispatched within 6 months after its official release date.